Moving in or out of premises supplied by British Gas Lite? Contact us on webchat to let us know.
Please let us know 28 days before your move. We'll need the following details to process this for you. Log in to your account and click on 'Moving out' to submit these details:
• Final meter reading
• Forwarding or correspondence address
• New occupier name, phone number and email address
• Documentation to show responsibility for the property has changed
If you don't have access to your account online please contact us on webchat.
If you're moving in to premises supplied by us please contact us the day after you move in as we can only process your move once you're moved in. We'll need:
• Opening meter read
• Full name, phone number and email address
• Documentation to show responsibility for the property has changed
When you move into a site supplied by Lite you'll automatically be on deemed rates, to view these please see details in our terms.
