The Government have proposed the eligibility criteria which you can find on the Government website. The proposed eligibility criteria could change until the scheme is approved by Parliament.

Any discounts that you may be entitled to will be shown individually on your gas and electricity bills.

You don't need to contact us to apply for the Energy Bills Discount Scheme. If you're eligible, we will apply the discount automatically.

However, if you're an Energy and Trade Intensive Industry or Heat Network you will be need to apply for a higher level of support.

We understand there may be times when your business finances are under pressure. If you're finding it difficult to pay your energy bills and need support, please visit our financial difficulty guide for more information and ways we can help get you back on track.

The scheme is due for approval in parliament by the end of April. Suppliers won’t be able to apply the discount until the scheme is approved. Don’t worry, the discount will still apply to bills from 1 April 2023. We’ll apply the discount to eligible bills automatically once the scheme is approved.

Support under the new government schemes has significantly reduced. This means businesses who previously received an Energy Bill Relief Scheme discount, could be ineligible or receive a lower discount under the new Energy Bills Discount Scheme. This is because:

• The Government price threshold (the price you have to pay to be eligible for a discount) has increased, meaning less businesses will qualify
• The amount of discount available for eligible customers has decreased.

However, if your business is an Energy & Trade Intensive Industries or Heat Network then you may be eligible for additional support.

The wholesale cost is the price that we buy the energy at. We then add other costs such as network charges and operating fees to create your unit price. This applies to all energy suppliers.

The Government has recently announced businesses using a licence-exempt supplier, also known as non-standard customers, can now apply for help with their bills from April 2023 to March 2024.

Eligible customers will need to apply through the Non-Standard Cases form. These customers can also apply for support under both the Energy Bills Discount Scheme and the backdated support from the Energy Bill Relief Scheme.

Payments will be made either to the provider to pass on or directly to the customer depending on who made the application. For more information on this scheme and to check business eligibility, please visit the Government Website.

If you are eligible for the new Government Support Scheme (EBDS) we’ll need to reissue your eligible invoices to apply the discount.

Please check if your wholesale price qualifies you for a discount. You can check this on the Government website

If your wholesale price does qualify you for a discount, you’ll be able to see the amount applicable for your fuel type on this page too.

We’ll tell you on the first page of your bill if a discount has been applied.

The type of discount and amount will appear in the Charges section on your bill.

Discount codes that might appear on your bill:

EBDS – Energy Bills Discount Scheme discount

ETII – Energy and Trade Intensive Industry discount

QHS – Heat Networks discount

If your business operates in one of these sectors you could be eligible for support as an Energy and Trade Intensive Industry.

You can apply for additional support through the Government website

You can find your MPxN on your bill

For electricity this should be 13 digits. You’ll need the numbers from the bottom line of the table circled below.

For gas this will be displayed as meter point reference number and should be 9-10 digits.

The Government will determine eligibility based on the details provided in your application. In some instances, further validation of eligibility may be required, meaning that you may be asked for additional information. The government will use a range of data sources, including Companies House data and eligibility for other support schemes to make the initial determination.

The wholesale cost is the price that we buy the energy at. We then add other costs such as network charges and operating fees to create your unit price. This applies to all energy suppliers.

Any discounts that you may be entitled to will be shown individually on your gas and electricity bills.

The scheme is universal across all energy suppliers across both gas and electricity. No matter which energy supplier you're with, if you're eligible, the support you receive will be the same.

We understand that rising energy costs are concerning. Visit our financial difficulty guide where we provide advice and options on ways to reduce your business energy bills over the coming years.

If you’re an intermediary (a British Gas customer, who in turn bills another organisation that uses your energy supply), please share the above information with your end consumers.

If your end consumer is approved for a higher level of support, you’ll need to:

Step 1: Contact the Government on 030 0400 5251 to provide information about your British Gas account.

Step 2: Once you’ve done this, please visit britishgas.co.uk/business/certificate to tell us the percentage of energy used by your end consumer. We’ll use this to apply the correct amount of discount to your bill.

You must pass on all the discounts you receive under this scheme to your end consumer. You also have an obligation to write to them within 30 days of receiving the discount to explain how you’ll pass this on.

Please check if your wholesale price qualifies you for a discount. You can check this on the Government website

If your wholesale price does qualify you for a discount, you’ll be able to see the amount applicable for your fuel type on this page too.

If you’ve been approved for the Energy and Trade Intensive Industries discount, we’ll apply this to 70% of your consumption. We’ll then apply the EBDS discount rate to the remaining 30% of your consumption.

We’ll tell you on the first page of your bill if a discount has been applied.

The type of discount and amount will appear in the Charges section on your bill.

Discount codes that might appear on your bill:

EBDS – Energy Bills Discount Scheme discount

ETII – Energy and Trade Intensive Industry discount

QHS – Heat Networks discount

You can apply for additional support through the Government website.

The Government will determine eligibility based on the details provided in your application. In some instances, further validation of eligibility may be required, meaning that you may be asked for additional information. The government will use a range of data sources, including Companies House data and eligibility for other support schemes to make the initial determination.

Any discounts that you may be entitled to will be shown individually on your gas and electricity bills.

The scheme is universal across all energy suppliers across both gas and electricity. No matter which energy supplier you're with, if you're eligible, the support you'll receive will be the same.

We understand that rising energy costs are concerning. Visit our financial difficulty guide where we provide advice and options on ways to reduce your business energy bills over the coming years.

If you’re an intermediary (a British Gas customer, who in turn bills another organisation that uses your energy supply), please share the above information with your end consumers.

If your end consumer is approved for a higher level of support, you’ll need to:

Step 1: Contact the Government on 030 0400 5251 to provide information about your British Gas account.

Step 2: Once you’ve done this, please visit britishgas.co.uk/business/certificate to tell us the percentage of energy used by your end consumer. We’ll use this to apply the correct amount of discount to your bill.

You must pass on all the discounts you receive under this scheme to your end consumer. You also have an obligation to write to them within 30 days of receiving the discount to explain how you’ll pass this on.

Please check if your wholesale price qualifies you for a discount. You can check this on the Government website.

If your wholesale price does qualify you for a discount, you’ll be able to see the amount applicable for your fuel type on this page too.

If you’ve been approved for both the Energy and Trade Intensive Industry discounts and the Heat networks discount, we’ll apply the Heat Networks discount to 100% of your consumption.

We’ll tell you on the first page of your bill if a discount has been applied.

The type of discount and amount will appear in the Charges section on your bill.

Discount codes that might appear on your bill:

EBDS – Energy Bills Discount Scheme discount

ETII – Energy and Trade Intensive Industry discount

QHS – Heat Networks discount

You’ll still be eligible for the payment if you were the account holder on 8 January 2023. We’ll reissue your final bill with the £150 payment. If this puts your account into a credit, we’ll automatically refund you.

You’ll still be eligible for the payment if you were the account holder on 8 January 2023. We’ll reissue your final bill with the £150 payment. If this puts your account into a credit, we’ll automatically refund you.

We’ll apply the payment to your energy account and show this on your bill. If we’re unable to add this to your account, we’ll write to you to let you know how we’ll provide your payment.

Fixed contract -Where the Fixed Price Contract has a pre-fix date on or after 1 December 2021 Customers will be eligible for a Discount based on the amount by which the Reference Wholesale Price for the pre-fix date exceeds the Government price threshold. On some days it doesn’t, so there’s no discount. The table of discounts can be found: https://www.gov.uk/government/publications/energy-bill-relief-scheme-discounts-for-fixed-default-and-variable-contracts

The government price threshold is 21.1p/kWh for electricity and 7.5p/kWh for Gas. Your final retail unit price less your discount cannot go below the government-price threshold.

Out of contract/Deemed - You will be eligible for a discount as long as your retail unit price is above the government price threshold. The discount is initially set at 34.5p/kWh for electricity and 9.1p/kWh gas.

Government price threshold is 21.1p/kWh for electricity and 7.5p/kWh for Gas. Your final retail unit price less your discount cannot go below the government price threshold.

If your current contract is not eligible, but it is due to end before the scheme ends on 31 March 2023. Your next contract could be eligible for the scheme. When will I receive the discount? You will start to see any eligible discounts on your bills from the middle of November onwards. Although it means you won’t see a discount on your October bill – don’t worry, we’ll apply the discount retrospectively to make sure you’re not missing out. So please continue to pay your bills as normal. When we do issue your bill, you may receive a cancelled bill for October’s usage and a revised bill reflecting any discounts you may be entitled to.

The discount will be displayed as an additional line on your bill – labelled Energy Bill Relief Scheme. The new line will show the p/kWh discount rate, the consumption quantity it applies to and the £s benefit of the discount for the invoiced period.

No, your quote will not include the discount. Any discounts will be shown on eligible invoices post the start of the contract and for the duration of the Energy Bill Relief Scheme.

If you move suppliers, and you’re eligible to receive discounts, then you will still receive any discounts, all suppliers work to the regulations. The same discount rate (p/kWh) would be applied based on the government scheme and on your product and agreement date.

Any discounts that you may be entitled to will be shown separately on your gas and electricity bills.

The scheme is universal across all energy suppliers across both gas and electricity costs. No matter which energy supplier you’re with, the support you’ll receive will be the same if you’re eligible, based on your product and agreement date.

Please check if your wholesale price qualifies you for a discount. You can check this on the Government website

If your wholesale price does qualify you for a discount, you’ll be able to see the amount applicable for your fuel type on this page too.

The Qualifying Financially Disadvantaged Customer discount will be ending on 31 March 2023. We’ll continue to apply a discount to eligible consumption used before the scheme ends.

You'll see a discount line on eligible bills from 11 November 2022 to 31 March 2023.

Your price will remain the same both during and after the scheme. If your prices change or you start a new plan before the scheme closes, we will recalculate your discount and display this as a line on your bill, if you are still eligible.

No, QFDC is designed to provide support to help with the cost of energy arising from the increases in wholesale energy costs– these costs are not part of the standing charge.

If both your gas and electricity contracts are eligible, we will reduce both sets of unit rates for all eligible energy use.

The scheme is universal across all energy suppliers across both gas and electricity. No matter which energy supplier you're with, the support you'll receive will be the same if you're eligible. However, if you agree a new Fixed Price Plan or Fixed Term Flex Contract, you won’t be eligible for the QFDC discount.

The Government criteria for receiving the discount is that you are not supplied under a Fixed Term Contract. Any new Fixed Price Plans or Fixed Term Flex Contracts agreed with British Gas business will not be eligible for QFDC discount.

The discount is automatic. This means if you are eligible for the QFDC discount you don't need to contact us or apply to the scheme to access the support. Be wary of scammers during this period. If you get a message asking for your bank details, this could be fraudulent. You should report messages you think are suspicious .